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To do this, you need to know the static IP address of your camera and configure it so that it can have access to the Internet (you should ask the camera manufacturer for the information on how to do this).

In the Personal Account, select Devices and then Add Camera and fill in the required fields.

There are three main ways to provide third-party access to a group of cameras:

I. Providing online access via an external link (without using a username and password)

To do this, use the 'Video Walls' section available in the menu on the left side of the web version of the personal account (detailed information on using video walls can be found in the User Manual).

The steps to provide access in this way are as follows:

1. Create a video wall and give it any name;
2. Set up the grid and select the necessary cameras (the cameras must be added to the personal account in advance);
3. Save the video wall;
4. Obtain the link by clicking the button;

5. In the opened window, copy the code.

Then, when pasting the obtained link in a browser, online streams from all cameras of the video wall will be displayed, which are on paid tariffs or on the free tariff with the 'Extended Access' option.

II. Providing customizable access to selected cameras by providing a user-defined username and password.

You can provide access to all or individual cameras in the personal account that are on paid tariffs (or on the free tariff with the 'Extended Access' option) to other users by creating an additional account for them. More detailed information on how to do this can be found in the User Manual.

III. Providing access to the online stream from a camera or to the online stream + archive from the camera on a third-party site.

You can provide access to all or individual cameras in the personal account that are on paid tariffs or on the free tariff with the 'Extended Access' option. To do this:

1. Copy the device code by clicking on the icon located in the 'Options' section in the device list.
2. Place the copied code on the third-party site.

More detailed information on how to do this can be found in the User Manual.

In addition to the described methods, there is also the option to provide access by placing it on third-party platforms such as YouTube, Twitch, and other methods. More detailed information can be obtained by sending a request to us via email at info@ipeye.ru.

You do not need to install special software to connect the camera to the cloud service. All that is needed is the IPEYE video surveillance camera itself and the router with Internet access. You can set the camera by typing local IP address of the camera in the address bar of the browser. You will get to the web interface where you can change the network settings of the camera, if necessary. To do this:

1. Click the Settings button.
2. Then click on the Network and Services link.
3. On the right, select Network or Wi-Fi depending on how the camera is connected, via the network cable or via Wi-Fi.
4. Save the changes.

If all the settings are made correctly, in the Cloud section of IPEYE, on the right, in the Service Status section, you will see the received camera ID. The Connection line should display the following: IPEYE service is available.

All that you have to do now is to enter the login and password from your Personal Account and from the camera on the ipeye.ru website (login and password from camera is admin/admin by default). As soon as you click Finish button, and you’ll see the phrase «Camera is Added to the Cloud Service, and it is Available in the Personal Account», the configuration is completed.

Automatic configuration can be carried out with the help of the following utility application: ipeye HELPER.

Yes, you can, for this you need a dash camera supporting the RTSP protocol. Also, you need to receive your static IP address from your Internet Service Provider. In addition, in the router settings, screen the RTSP port from the dash camera stream. Then adding each channel of the dash camera to the Personal Account is carried out in the same way as adding IP cameras.

Check availability of your IP address and of the port specified in the Personal Account: Help - Test Site. If the IP address and port are available, check if the specified stream is displayed in the VLC media player.

Most likely, this is due to the fact that the operator has forcibly reduced the speed of your connection. Such a problem may occur when the user has used all the monthly traffic.

Go to Personal Account. In the upper right corner, click Fill in account and select the method of payment.

Go to Personal Account. In the upper right corner, click Fill in account. Select the Activate payment card tab and enter the authorization code.

Follow these steps:

1. Register a video surveillance account. Registration
2. Add at least 3 cameras to the account for each pickup point (client area, warehouse, monitor). Instead of a camera for the monitor, you can use the IPEYE Recorder app (Download), which automatically creates a screen stream on the account and connects it on the Lite tariff (90 days).
3. Top up the account balance for IPEYE.
4. Connect a tariff with a storage depth of 90 days on the cameras. The cheapest tariff is Lite. Please note the bitrate limitation of 500 kbps for this tariff; you need to set this limitation manually on the cameras.
5. For each pickup point, create a group, a pseudo-user, and a token according to the instructions. Even if you have 1 pickup point on the account, this step is still necessary.
6. Provide WB Point with information about the video surveillance: link to the service: www.ipeye.cloud, username and password, as well as the token - specify those created for each pickup point in the previous step.